🪷 Privacy Policy

When you make a booking on the site, we need your details to ensure that we can finish your booking. But we always handle your personal data with care.

This Privacy Policy was last modified on Novenber 7, 2025.

1. Who We Are

We are Hatha Sueño Yoga & Retreats, a yoga and wellness business offering yoga classes, workshops, and retreats both online and in person.
This privacy policy explains how we collect, use, and protect your personal information when you visit our website or make a booking via our online store.

2. Personal Data We Collect

We collect and process the following personal data when you use our website or services:

Name and contact details (email, phone number, address)
Billing and payment information (via a secure payment processor ING checkout)
Information you provide in forms (such as bookings, contact messages, or event registrations)
Login details if you create an account on our website
Technical data such as IP address, browser type, and cookies
Any health information you voluntarily share (e.g. injuries, allergies) relevant to your participation in a yoga class or retreat

We only collect data that is necessary for providing our services and fulfilling our legal obligations.

3. How We Use Your Data

We use your information for the following purposes:

To process and manage your bookings and payments
To communicate with you about your classes, events, or retreats
To send you updates, reminders, or important service information
To improve our website and customer experience
To comply with legal and tax requirements

With your explicit consent, we may also use your email address to send newsletters or promotional updates, which you can unsubscribe from at any time.

4. Cookies

Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences, manage your shopping cart, and analyze website traffic.

You can disable cookies in your browser settings, but please note that certain parts of the website may not function properly if you do so.

For more details, please see our [Cookie Policy] (you can add a separate page or section if you wish).

5. Embedded Content and Third-Party Services

Our website may include embedded content (for example, YouTube videos, Google Maps, or social media posts).
Embedded content behaves as if you visited the external website directly and may collect data or use cookies according to that site’s privacy policy.

If you use third-party integrations such as Zoom or other online platforms for yoga classes, only the data required to give you access is shared securely.

6. Payment Processing

Payments on our website are handled securely through our payment providers ING checkout.
We do not store or have access to your full credit card details.
Payment providers process your data according to their own privacy policies and comply with GDPR and PCI-DSS standards.

7. Data Retention

We keep your data only as long as necessary to provide our services and comply with administrative or legal obligations:

Booking and payment records: 7 years (required by Dutch tax law)
Account information: until you delete your account
Contact messages: up to 12 months
Newsletter data: until you unsubscribe

8. Sharing of Data

We only share your data when necessary to deliver our services, such as with:

Payment processors (ING checkout)
Email or newsletter services
Event partners or retreat hosts (only when relevant to your booking)
IT and website hosting providers

We never sell or rent your personal information to third parties.

9. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw your consent to marketing communications
Request a copy (data portability)
Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

You can exercise your rights by contacting us at: laha@hathasuenoyoga.nl.

10. Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
All data is stored securely, and transmission (including payments) is encrypted via SSL (https).

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. The latest version will always be available on this page.

📩 Contact Us

If you have any questions or requests regarding this Privacy Policy or how we handle your data, please contact:
Hatha Sueño Yoga & Retreats
Email: laha@hathasuenoyoga.nl
Website: https://hathasuenoyoga.nl